Where do we go to get on the boat?
Our boats depart from the Marina Caleta. If you are staying in town or to the north you can meet at the shop and we will transport you to the Caleta by taxi. If you are in a hotel south of downtown, we will pick you up on the boat at your hotel pier. Just let us know where you are staying and we can let you know pick up time and any other relevant information.
What size tanks do you use?
Our standard tanks are AL 80. For a small extra charge we also have available AL 100 for those who are a little heavy on their air consumption as well as Al 50 pony tanks for those of who hardly use any air.
What payment methods can I use?
For deposits or online payments you can pay through PayPal with any valid credit card, or PayPal account. When paying your balance in Cozumel, we can take VISA, MC, or AMEX, but there is a 5% charge on credit card payment. We can also take cash pesos or US dollars.
What kind of accommodation do you offer?
We offer a varied range of hotel accommodations from 4 stars beach front hotels to economy hotels downtown. Most hotels offer the same rate for 1 or 2 guests and have an extra fee for a third person. Some have all-inclusive options available.
What is the minimum age to dive?
Our minimum age for divers is 10, but there are depth restrictions on junior divers under 15 years old which may require you to take a private Dive Master.
What if the weather is bad and the trip is cancelled?
If trips have to be canceled by Deep Blue because of bad weather conditions then you will receive a full refund.
If I am staying on the mainland can I still dive in Cozumel?
Yes, there is a fast and frequent ferry service from Playa Del Carmen to Cozumel. You will need to take the 7:30 am ferry to make our 9:00 am departure, or the 12:00 pm ferry for our 2:00 pm departure. If you are staying in Cancun or Tulum then you will need to get to Playa del Carmen, depending on which transportation system you use you will need to allow 45 min to one and a half hour to get to Playa del Carmen.
I haven’t dived too much and feel a bit nervous?
Not a problem. If you are certified but haven’t dived in a while we can give you a Refresher Course with an Instructor. This is a beach dive to review all the basic skills and then get back into practice diving, getting used to the equipment again and getting the hang of buoyancy control. If you still feel nervous afterwards you can still dive from the boat but we suggest you go with a private Dive Master until you feel comfortable joining the group.
How often do you organize twilight / night dives?
We have no fixed schedule for night diving and organize them on request (except on Sundays). We only need a minimum of 4 divers to do a night dive or 3 divers to do a 2-tank twilight dives where your first tank is daylight and your second a night dive.
